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About Us

Datapheonix was established to assist small to medium businesses during challenging economic periods. While conditions have improved, our mission remains steadfast: to offer reliable technical solutions at a fixed price, without any unexpected expenses. From web design to system upgrades, and from long-term planning to immediate issue resolution, Datapheonix can implement the appropriate technology tailored to your business needs. Our expertise stems from collaborating with various entities, including solo practitioners, family enterprises, and multinational corporations. With this diverse experience, Datapheonix ensures that the technology we implement is not just effective but also practical.

Frequently Asked Questions

Managed IT services often include 24-hour cyberthreat monitoring and prevention, after-hours security patching and upgrades, and extensive reporting on IT security over a certain period of time.

We work with companies of all sizes, but notably those in the legal, healthcare, non-profit, financial, energy, governmental, education, and other professional services industries. Our typical client has anywhere from 10 to 200 people.

We construct monthly service level agreements (SLAs) with our clients if we are handling your day-to-day IT operations. If we’re working on a specific, short-term project, the contract will cover the time it takes for us to finish it.

Managed IT infrastructure services include the complete company infrastructure, including communication systems, databases, overburdened data centers, and, in most cases, cloud storage and cloud infrastructure (IaaS).

We take pleasure in being “ecosystem agnostic,” which means we will serve your team regardless of whether you use Google Apps or Office365, Windows or Mac, Android or iOS. Do you need to set up a server on-premises or virtualize one on Amazon or Azure? We will be there for you. Do you need to go from one environment to another? We’re going to be there for you.

It all relies on the service levels you require and the goals you wish to attain. Despite the fact that every business in today’s fast-paced world need IT, we have several tiered structures that offer varying service levels, which determine hours, costs, and response times. We’ll work within the confines of your demands, budget, and specifications.